Purpose
This article lists commonly asked questions when using XP Dashboards.
Why are some widgets visible but cannot be added to a dashboard?
Some widgets available on the platform are designed for a particular data type.
If you cannot add some available widgets to your dashboard, for example, the screen times out or nothing appears when you try to insert a widget, your platform may not include the data required to display them.
Other dashboard widgets are available that better suit your data, and you can add them instead.
Can I customize my dashboard?
You may be able to customize your dashboard for specific editions of InnovidXP. Contact your account manager to ensure you are on the correct edition for customizations.
Once you have confirmed you have the correct edition of InnovidXP, click the ‘+’ tab on the dashboard view to configure charts to be displayed at the top level.
How do I rearrange or resize widgets?
Widgets can be rearranged on your dashboard using drag and drop. Simply click and hold a widget, then drag it to your desired position on the dashboard. To edit what a widget displays, click the star icon on the widget and update the metric as needed.
Note that dashboard customization is available on specific editions of InnovidXP — contact your account manager if you are unable to modify your layout.
Is there a limit to how many widgets I can add?
There is no hard limit on the number of widgets you can add to a dashboard. However, for optimal performance and readability, we recommend keeping your dashboard focused on the most important metrics. A good practice is to include summary metrics at the top, followed by KPIs and a trending chart — think of it as the "front page" of your campaign performance. Adding too many widgets may increase loading times depending on the volume of data in your platform.
Can I set a default dashboard?
If your platform has multiple dashboard tabs, the first tab displayed is the default view when you log in. If you would like to change which dashboard appears first, or if you need your dashboards reordered, please contact your account manager or submit a support request here (or through your brand portal) for assistance.
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