Description: This article answers general questions relating to using InnovidXP.
Why is my platform slow to load?
If your platform is taking a long time to load and display pages, check the date range. If you have selected a wide date range (three months or more) and this is your first time requesting this date range, it may take a while to load the data.
Try reducing the date range selected in the date picker:
If your issues persist, please contact email@example.com.
Is there a recommended web browser to use?
- Firefox, or
- Microsoft Edge